LegalData Protection
The data controller is the operator of the Platform accessible at www.eloboost.gg. This notice explains how your personal data is collected, used, and protected when you use eloboost.gg, in accordance with applicable data protection regulations including the GDPR. Up-to-date contact details for the data controller are available on the Platform's contact page.
Identity Data: Name, surname, and username used to identify you on the platform.
Contact Data: Email address and phone number used to communicate with you.
Financial Data: Payment details, balance, and transaction history.
Technical Data: IP address, device information, browser data, and cookies.
Gaming Data: Game account credentials shared for the purpose of boosting services.
Service Delivery: Creating orders, providing boosting services, and ensuring platform functionality.
Payment Processing: Securely processing payments, generating invoices, and managing account balances.
Security: Preventing unauthorized access, detecting fraud, and maintaining platform integrity.
Legal Compliance: Fulfilling obligations under applicable laws and providing information to authorities when required.
Communication: Order status notifications, support requests, and service-related updates.
Consent: Your explicit consent is obtained for marketing communications and non-essential cookie usage.
Contract Performance: Processing necessary for the performance of the service agreement between you and eloboost.gg.
Legal Obligation: Processing required by tax regulations, consumer protection laws, and other applicable legislation.
Legitimate Interest: Processing for platform security, service quality improvement, and fraud prevention.
Domestic Transfers: Your data may be shared with payment processors (such as Stripe) and public authorities as required by law.
International Transfers: Your data may be transferred to service providers located outside your country, including Google (analytics), Cloudflare (security and CDN), and Discord (communication). These transfers are carried out with appropriate safeguards in place.
General Data: Retained for the duration of the service relationship and for 3 years after termination to comply with legal obligations.
Game Account Credentials: Deleted from our systems within 72 hours after the completion of the boosting order.
Financial Data: Retained for the legally mandated period under applicable tax regulations.
Right of Access: You have the right to know whether your personal data is being processed and to request a copy of it (GDPR Art. 15).
Right to Rectification: You may request correction of inaccurate or incomplete personal data (GDPR Art. 16).
Right to Erasure: You may request deletion of your personal data when it is no longer necessary for the purposes it was collected (GDPR Art. 17).
Right to Data Portability: You may request to receive your personal data in a structured, commonly used format (GDPR Art. 20).
Right to Object: You may object to the processing of your personal data based on legitimate interest (GDPR Art. 21).
Right to Restriction: You may request restriction of processing under certain circumstances (GDPR Art. 18).
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority (GDPR Art. 77).
To exercise your data protection rights, you can send an email to support@eloboost.gg or submit a request through the support system on the platform. Your requests will be processed free of charge within 30 days.
